Privacy Policy

At Spalding Dog Walking, we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect any personal information that you provide us through our website.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, telephone number, and postal address.
  • Enrolment Details: Information you provide when signing up for classes, events, or newsletters.
  • Payment Information: Financial details such as credit/debit card information for processing payments.
  • Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types, operating system, and other technologies on the devices you use to access this website.

2. How We Use Your Information

We use the information we collect to:

  • Provide Our Services: Process class registrations, payments, and manage your membership.
  • Improve Our Services: Analyse how our website is used to improve user experience and services.
  • Marketing Communications: With your consent, we may send you promotional emails about our latest events, classes, and offers.
  • Compliance: Ensure we comply with our legal obligations, including accounting and regulatory requirements.

3. Sharing Your Information

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law. However, we may share your information with:

  • Service Providers: Third-party companies that help us manage our website, handle payments, or provide other services necessary to run our business.
  • Legal Authorities: Where required by law, or to protect our rights, safety, or property.

4. Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

5. Your Data Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access: Request a copy of the information we hold about you.
  • Rectification: Ask us to update or correct any incorrect information.
  • Erasure: Request the deletion of your data where there is no longer a reason for us to hold it.
  • Restriction: Limit how we use your data in certain circumstances.
  • Objection: Object to the processing of your personal data for direct marketing purposes.

If you wish to exercise any of these rights, please contact us.

6. Cookies

Our website uses cookies to improve user experience. A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site.

You can choose to accept or decline cookies through your browser settings. However, declining cookies may affect the performance of the website.

7. Links to Other Websites

Our website may contain links to external websites of interest. However, once you use these links to leave our site, we do not have any control over that external website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and such sites are not governed by this privacy statement. We recommend reviewing the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email or other communication methods. Please check back frequently to see any updates or changes to our privacy policy.

9. Contact Us

If you have any questions or concerns regarding this privacy policy or how we handle your personal information, please contact us.