Welcome to Spalding Dog Walking. By accessing and using our website (https://spalding-dogwalking.co.uk/) and services, you agree to comply with the following terms and conditions. Please read them carefully.
1. General Information
1.1. Spalding Dog Walking provides dog walking and pet care services tailored to the needs of individual dogs. We aim to offer the highest standard of care and attention for your pets.
1.2. These terms and conditions govern your use of our website and services. By using our website and/or booking our services, you agree to these terms.
1.3. We may revise these terms at any time. Please check this page periodically for updates. Your continued use of the website or services constitutes your acceptance of the revised terms.
2. Services
2.1. All services provided are subject to availability. We will make every effort to accommodate your requests and schedule but cannot guarantee availability at all times.
2.2. Each dog is walked individually, unless otherwise agreed. We focus on the individual needs and preferences of your dog to ensure their well-being and enjoyment during our sessions.
2.3. Spalding Dog Walking reserves the right to refuse or cancel any bookings if we believe it would be unsafe for the dog or handler, or if the dog’s behaviour poses a risk to others.
2.4. We require up-to-date information about your pet’s health and behaviour before any services can be provided. You agree to disclose any known health conditions, behavioural issues, or special care instructions at the time of booking.
3. Payment and Pricing
3.1. Prices for our services are listed on our website. We reserve the right to change our prices at any time but will honour any confirmed bookings at the agreed price.
3.2. Payment is due at the time of booking unless otherwise arranged. We accept payment via Stripe/WooPayments.
3.3. Cancellations made within 24 hours of a scheduled service may incur a cancellation fee. Please refer to our cancellation policy for further details.
4. Liability
4.1. Spalding Dog Walking will take every reasonable precaution to ensure the safety and well-being of your pet. However, we cannot be held liable for any injury, loss, or damage that may occur during the course of our services, except in cases of proven negligence.
4.2. You agree to indemnify and hold harmless Spalding Dog Walking from any claims, liabilities, damages, or costs arising from your pet’s behaviour or actions during our care.
4.3. In the event of an emergency, we will attempt to contact you immediately. If we are unable to reach you, we reserve the right to seek veterinary care for your pet and you agree to bear the associated costs.
5. Website Use
5.1. The content on our website is for informational purposes only. While we strive to provide accurate and up-to-date information, we make no representations or warranties about the accuracy or completeness of the website’s content.
5.2. We reserve the right to modify or remove any content on the website at any time without prior notice.
5.3. You may not use our website for any unlawful purpose or in any way that could harm our reputation, services, or the rights of others.
6. Privacy Policy
6.1. We are committed to protecting your privacy. Please refer to our separate Privacy Policy for information on how we collect, use, and protect your personal data.
7. Governing Law
7.1. These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts of England and Wales.
8. Contact Information
If you have any questions or concerns about these terms, please contact us.